Turning our
customers into data-driven companies

With the customer now at the heart of everything we do, we need innovative data and digital strategies to deliver more flexible and market-oriented processes.

In a sector where barriers to entry have enabled steady growth and a sustainable increase in market share, being agile and creating disruptive solutions that open the door to new customers is vital to survival. At everis, our experience, based on flexibility and knowledge gained through engagements in 13 countries, brings best of breed practices to service the Insurance sector.

From operations to underwriting, claim management, technical infrastructure and outsourcing solutions. Our Digital transformation, Big Data & Analytics services, cloud, BPO, and alliances with software solutions create integrated solutions for the Insurance industry. Supported by teams of multidisciplinary professionals working with just one goal: the customer’s success.

Working as a strategic partner for the specialist insurance market and supported by development Centres of Excellence, everis has significant industry experience in Data Management and Digital transformation – used to deliver the greatest benefits to our customers’ businesses.

everis is an active supporter of InsTech London – promoting innovation in the insurance market.

Services

    • Understanding the new digital customer through customer insights
    • Defining new business models and services in the digital ecosystem, through digital innovation and disruption
    • Developing new customer relationship models on the relevant channels

    All together delivering an integrated, effective and personalised differential digital experience

  • Helping customers to become data driven companies. New sources of data helps to streamline costs, improve risk assessment to underwrite better-targeted risks, identify new customers and know the customer much better, predict fraud or provide insights for better pricing.

    Internal transformation is required to take advantage of data and its interpretation to create differentiators in the digital ecosystem

    • Data enrichment to automate, enhance and streamline processes
    • Simplifying processes and operations through rethinking, automation and incorporating new methodologies and technologies
    • Changing the relationship between business and technology by adapting new open organisational models to new digital challenges
    • New mindset and talents are required, embracing new attitudes, leadership models and new ways of working
    • Development of robust, agile and scalable technology platforms for a digital economy
  • Definition of new business models and services in the digital ecosystem, through digital innovation and digital disruption. Our services include:

    • Digital discovery
    • Growth disruption
    • Start-ups ecosystem
    • Innovation as a Service
    • Services to Digital
    • Digital transformation agenda
    • Tech observatory
  • Understanding of the new digital client from their behaviour, needs and most important actions. The steps in our process consist of:

    • Customer centric knowledge
    • Customer segment modelling
    • New customer patterns
  • Development of new models of relationships with customers to be integrated, effective, personalised and delivered on the correct channels. Our services include:

    • Pure channels & ubiquitous omnichannel
    • Digital strategy (media & channels)
    • End-to-end ecommerce & payments
    • Brand & awareness
    • Relevant content & communications
    • Lead generation & conversion
    • Gamification
    • Marketing performance
  • Operational simplification through rethinking, automation and successful incorporation of methodologies and technologies. This includes:

    • Transformation management office
    • Processes to digital
    • Operations virtualisation
    • Agile
    • Support multispeed IT
    • Sourcing & value-ops
  • New attitudes, leadership models and ways of working, alongside new skills and expertise, are required to successfully run internal transformation. We offer:

    • Digital talent & culture development
    • Executive education
    • Employee engagement
  • Adapting organisational models to new digital challenges. New relationship models and collaborations, and a different approach between business and technology.

    • New organisation paradigms
    • Change management
    • Collaborative platforms
    • Digital governance
    • New partnerships & suppliers models
  • Robust, agile and scalable technology solutions are needed for a truly digital company. At everis we offer:

    • Vertical platforms implementation
    • Bimodal & multispeed IT
    • Workflow & document management
    • Content management, front-end development & ecommerce platforms
    • Infrastructure virtualisation
    • Digital architecture
    • API economy
    • DevOps

Solutions

  • everisMoriarty is the world’s most advanced workbench for developing Big Data applications. It enables the integration of sophisticated analytical services (i.e. reasoning engines, machine learning, natural language processing, deep learning algorithms, semantic ontologies, etc.) to develop cognitive solutions. Agile technology improves time-to-market by reducing the development and deployment cycles inherent in traditional Big Data solutions. In addition, everisMoriarty offers an open and seamless work environment for data scientists and engineers, integrating with common tools like R, Python, and Scala to produce models that can be consumed by any application or platform.
    Read more

  • J-everis is a Java based platform to implement bespoke insurance business solutions. The solution allows:

    • High modularity and decoupled service oriented architectures
    • High reusability of the business services, which enables having several presentation layers using the same services
    • Innovative domain-oriented architecture with implementations of popular design patterns
    • High performance
    • Improve maintainability
    • Easy Legacy integrations
    • 40+ reusable components
    • Up to 38% improvement in time to market
    • 26+ live deployments
  • everNEXT is a Microsoft based platform to implement bespoke insurance business solutions. The solution allows:

    • High modularity and decoupled service oriented architectures
    • High reusability of the business services, which enables having several presentation layers using the same services
    • Innovative domain-oriented architecture with implementations of popular design patterns
    • High performance
    • Improve maintainability
    • Easy Legacy integrations
    • 25+ reusable components
    • Up to 33% improvement in time to market
    • 12+ live deployments
  • Enterprise Content Management (ECM) solution based on Big Data technologies with high scaling capabilities and easy to integrate with Analytics and Cognitive systems:

    • Manages different types of content: text, any type video, audio, voice…
    • Simple and robust
    • Easy to scale and resilient
    • Lowest TCO
    • Fast time-to-market
    • Big Data and Analytics ready
    • Cloud based
    • DevOps oriented

    The main objective is to offer the ECM key features and extend it including advanced Content Management (any type video, audio, voice, etc.), high scaling capabilities and easy to integrate with Analytics and Cognitive systems.

  • Our Insurance Master Data Management (MDM) platform provides the foundations to achieve a single customer view. It positions the customer at the heart of the company; ensuring a culture and commitment that always has the customer journey in mind. Our approach includes tools, deliverables and procedures which focus on a quality implementation adapted to the organisational needs and minimising the impact on the source systems in an agile manner.

    At everis, we add value to the definition, development and deployment of the customer master. Our experience means that we use best practices.

    • Ensure real time information providing the best possible complete version of customer data
    • Single source to simplify the customer data updates
    • Avoiding duplication of customer information through normalisation and standardisation data process
    • A single customer view incorporating all customer data across all channels creating the ‘golden record’ based on information with the highest credibility rate
    • The data will be accessible with each source system providing improved customer service and management reporting

insights

by everis
InsurTech Outlook 2016: A new digital ecosystem is emerging and changing the insurance industry
Martín García

Martín García

Head of Insurance UK

Martin is a Senior Director in the Insurance practice with over 15 years of experience in Consulting leadership roles for the Banking and Insurance industries. He provides business and technology strategic consulting services and creates solutions for Insurance companies. Martin develops successful working relationships with stakeholders.

Bruno Abril

Bruno Abril

Europe Head

Bruno is an industrial engineer with 20 years’ experience in consulting for the insurance sector. Within everis he has managed many projects, ranging from strategic, to operations, organisation and technology transformation for large organisations in Europe and the Americas. His experience has been a driving force behind the growth of the industry within everis. Bruno is responsible for the insurance sector in Europe within everis and supports the company’s development in the digital movement.