to increase customer value
Technological innovation, new customer segments, changing customer expectations, greater collaboration within the value chain and the need to improve efficiency (Industry 4.0)… All these elements are driving an exciting time of transformation in the automotive industry.
This transformation, this digitalisation of the industry, poses great challenges; from offering connected vehicles and new user experiences and mobility solutions, to adapting to new business models, optimising production processes, and from improving environmental awareness to providing better after-sales service and maximising the use of data to get useful insights into the customers.
everis helps to address these challenges, guaranteeing success through maximising customer knowledge and information from new channels. With this we optimise marketing strategies and adapt systems to local needs. We analyse and segment customers, improve user experience and increase loyalty and customer value in sale and after sale.
- Digital Transformation
- Sales & Retail Integration
- Online Sales & Marketing
- Customer Relationship Management (CRM)
- Connectivity & Mobile Business
- Multichannel Management
- Connected Car
- Social Media
- Manufacturing Execution Systems (MES)
- Product Lifecycle Management (PLM)
- Supply Chain Management (SCM)
- Big Data
- Mergers & Acquisitions
Partner and Head of Industry & Retail UK
David is an Industrial Engineer with a General Management degree by IESE Business School. With 15+ years consulting experience, David is a highly-experience executive with proven success in translating business strategy and processes into IT solutions, leveraging both innovation and high performance delivery teams.
Head of Europe
Partner in charge of European industry, he holds an undergraduate degree in business administration and MBA from ESADE. He has 19 years of consulting experience working on transformation projects in Europe and Latin America. He also has extensive experience in a variety of sectors including consumer goods, manufacturing, infrastructure, tourism and entertainment.